Ransomware Threats

Posted on: May 19th, 2017 by Alexander Wright No Comments

The recent WannaCry ransomware attack caused panic and disruption across large swathes of the IT planet. So how can we stay safe in the future?

The media warned us that new variants of the ransomware would be released this week. Fortunately there has not really been any evidence of this so far but the next attack may just be round the corner.

No doubt anyone that had their data encrypted and their business disrupted will be putting new safeguards in place right now, but what about the rest of businesses and IT users? Once the dust has settled, will everyone go back to their same old ways?



Avoid creators update – Microsoft

Posted on: May 3rd, 2017 by Alexander Wright No Comments

Microsoft is urging customers not to install it’s latest version of  Windows 10 creators update.

The reason behind this? It may well damage your system.


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802.11ac the future of Wi-Fi

Posted on: February 8th, 2017 by Alexander Wright No Comments

Faster Wi-Fi: It’s something we all crave. Fortunately, it’s also something we can have, even on a budget. It’s not just about fast Internet speeds to and from your service provider. It’s also about transferring files between devices in your home or office, streaming video from a network-attached drive to a television, and gaming with the lowest network latencies possible. If you’re looking for faster Wi-Fi performance, you want 802.11ac — it’s that simple.

In essence, 802.11ac is a supercharged version of 802.11n. 802.11ac is dozens of times faster, and delivers speeds ranging from 433 Mbps (megabits per second) up to several gigabits per second. To achieve that kind of throughput, 802.11ac works exclusively in the 5GHz band, uses plenty of bandwidth (80 or 160MHz), operates in up to eight spatial streams (MIMO), and employs a kind of technology called beamforming that sends signal directly to client devices.

If you’re currently using an 802.11n router — or an even older 802.11b/g model, like the perennial favorite Linksys WRT54G — and are thinking of upgrading to 802.11ac, here’s what you need to know.


Gaming PC

Posted on: January 31st, 2017 by Alexander Wright No Comments

Gaming PC’s can be a very expensive pass time, especially these days with 4k and HDR starting to become more prevalent. But not everyone needs a top of the line system, the trick is building something that can play current games at a good level and still be able to in at least 2-3 years time.

Here at User2 we build systems for everyone. Ranging from the high end of over £3000 to more modest offerings of  £800 (sometimes less if you do not require a monitor etc).

So how do you choose whats right for you?



Internet security and private internet

Posted on: January 16th, 2017 by Alexander Wright No Comments

When you surf the Web, you probably take for granted your internet security and that no one else is sneaking a peek at your Web traffic and that websites are respecting your privacy. Unfortunately, neither of these is a certainty, which is why you should get a virtual private network (or VPN) service such as Private Internet Access.


It’s one of the best VPN services out there, offering many advanced features, thousands of servers to choose from, support for file sharing services, and an interface so unobtrusive you might forget it’s there at all. For all that, Private Internet Access is a PCMag Editors’ Choice winner among desktop VPNs.


Can you still upgrade to Windows 10?

Posted on: September 9th, 2016 by Alexander Wright No Comments

July 29th was the last chance to upgrade free of charge to Windows 10. If you don’t take up the offer in time, and you decide you do want to upgrade after all, the only option will be to buy a copy of the OS.

But hold on. That’s not entirely true. If you want Windows 10 after the deadline has expired, you’ll still be able to get it for free, legally, and doing so couldn’t be easier.


Windows 10 Anniversary update

Posted on: August 1st, 2016 by Alexander Wright No Comments

Now that the free upgrade offer for Windows 10 has expired we start to look forwards to the next big thing. On this front there is not very long to wait at all, August the 2nd to be exact. This is when the ‘Anniversary update’ ill launch, it’s essentially what you would normally call a service pack and traditionally that marks the accepted milestone for maturity of a Windows release.


Windows 10 free upgrade deadline

Posted on: July 6th, 2016 by Alexander Wright No Comments


When Windows 10 came along Microsoft claimed a target of having it running on 1 billion devices within a few years. With year on year sales of new PC’s and laptops going down like clockwork this depends largely on the free upgrade program. That programs deadline is currently set for July 29th, after this date you will have to pay if you want to upgrade.

If your system is relatively up to date (bought within the last 2 years) you most likely can upgrade without issue. Even some systems as old at 6 years work just fine with the upgrade also. There are however exceptions to every rule. If you do decide to upgrade then you would do well to be prepared by having a full backup of your entire system.

Here at User2 we have seen many systems which have either required data recovery or a full reinstall after failed windows 10 upgrades. For those that do work however it’s like a breath of new life for older systems. Using less power to do the same tasks Windows 10 takes little getting used to, certainly far less than the Windows 7 to 8/8.1 challenge.

If you do opt to stick with Windows 7 for example rest assured that it’s not going to leave you out in the cold any time soon. As of writing this windows 7 still accounts for nearly 50% of all operating systems out in the world and there are still several years of support available for it. Bottom line, if you have a Windows 7 device then by the time support runs out you most likely will need a new system anyway.


Virus and Malware infections

Posted on: May 4th, 2016 by Alexander Wright No Comments

Virus and Malware infections

User2 Computers has over 18 years of experience in the removal of Viruses and Malware but something becoming more prevalent is the use of encryption and ransoms.


Traditional anti virus programs such as Kaspersky and Eset are the 1st line of defense in guarding against infection from all manner of nasty programs. However more and more often systems are being infected with Malware. This is a type of program that many anti virus programs simply do not detect or can do nothing against. After all, the anti virus is there to stop this type of thing getting onto your computer in the first place, not repairing the damage it causes.



Repair, upgrade or replace?

Posted on: March 7th, 2016 by User2 Computers No Comments

Should you repair, upgrade or replace your laptop/PC?It can often be a hard decision but it does not have to be.

Although it may be time to browse some reviews or go shopping don’t consign that laptop or PC to the bin just yet. With a little money and a bit of know how (or help from User2 !) you can give your system a few more months of working life or even extend it for a few years.

Should I upgrade?

repair, upgrade parts

If you have ran out of storage space or are enduring poor performance then often this can be solved by increasing the amount of RAM the system has or replacing the hard drive with a larger one. Or an SSD if you want a super speed boost – see our previous article about these here.

Upgrading your ram can cost from as little as £20 depending on the type of memory and amount of it that you need. Typically we see systems that are running windows with less than 4gb get a significant boost when upgraded to 4 or even 6gb. To give you an idea every machine well sell at User2 will have at least 4gb ram these days, except some specialized systems.

But what if your sluggish system is running slowly due to a fault? Well with a combined experience of over 50 years between our engineers at User2 we can repair just about anything.

Should I repair?

Repair team

Miniature technicians working on a computer circuit board or motherboard.

Generally speaking if a system is under 3-4 years old then a repair is usually worthwhile. We often see systems where doing a repair is also a great time for an upgrade too.

Faulty hard drive? Why not get a larger one or an SSD?

Faulty Ram?  Why replace it with one the same size when the price difference is usually very little for the next size up.

If the system has been doing everything you want it to up till it had a fault then a repair is the way to go. It’s rare that a new system will be less.

Should I replace?

New laptop

As always with IT equipment at some point it will need to be replaced, either due to age or not being cost effective to repair. So how do you make the decision?

User2 recommend that if the cost of a repair is only 25% or less than a new system then you may as well get the benefit of a new system. Not only will you get a warranty on the entire machine and not just any part that has been replaced such as with a repair, but it will also be an upgrade.

Sometimes if a system is replaced we can even use parts from the old one, after all a lot of them are generic. Parts such as CD/DVD drives, the computers case etc.

Transferring data and setting up a new PC/Laptop is a straightforward job and something that we do on an almost daily basis, there is no need to worry about loosing anything.


If you are still unsure about what to do why not speak to one of our engineers in store or by phone.