Tech Tip – Changing Your Default Web Browser in Windows

If you’d like to change your default Windows 10 web browser from Edge to Chrome or Opera, here’s how: – In the ‘Start’ menu and select ‘Settings’ or type ‘Settings’ in the Windows search field. – In ‘Settings’, select ‘Apps’, and select ‘Default apps’ on the sidebar. – Scroll to the ‘Web browser’ section and […]

Tech Insight: Do People Lie More Online?

In this article, we look at whether there is evidence to suggest that people lie more online, and what the message is for businesses. Lying  Just 3 years after the World Wide Web was introduced to the public domain, a report was published by University of Virginia psychologist Bella M. DePaulo (DePaulo, Kashy, Kirkendol, Wyer, and Epstein) which revealed that most people, […]

Featured Article : Facebook (Meta) To Integrate Workplace With Microsoft Teams

Facebook/Meta has announced that it is integrating Workplace with Microsoft’s collaboration app Teams to enable users to share information more easily between the two platforms. What Is Workplace? First announced in 2016, originally Facebook’s internal messaging board, and formerly known as ‘Facebook At Work’, Workplace is the work-focused version of Facebook’s social app. The app […]

Tech Tip – Using The Spacebar To Speed Up Email Reading

Here’s how to use the Reading Pane and Spacebar in Outlook to sort through your daily emails more quickly: – In Outlook, select “View” and “Reading Pane.” – Select the Reading Pane to sit on the right-hand side. – Select the top email in your inbox. – Press the Spacebar so that Reading Pane will […]

Featured Article: “Your Call Is Important To Us”

In this featured-article, we look at the traditional frustrations that occur when customers encounter (some) phone systems and how technology is helping to bring better experiences. Spending Time On Hold Being put on hold and spending time waiting has long been known to frustrate customers, cause stress, and lead to them hanging up. Even though […]

Tech Insight : WAP … WEP … What ???

In this tech insight, we take a brief look at the WEP and WAP security protocols, and what happened to them. What Is WAP? Developed by Ericsson, Motorola, Nokia, and Unwired Planet, and introduced back in 1999, Wireless Application Protocol (WAP) was a security standard for devices with a wireless Internet connection on a mobile […]

Tech News : Crypto ATM Scammers

An FBI announcement has warned that scammers are now directing victims to use physical cryptocurrency ATMs and digital QR codes to complete payment transactions. What Are Cryptocurrency ATMs? A cryptocurrency ATM is a physical kiosk/terminal/device that connects to a cryptocurrency network (e.g. bitcoin) and allows customers to purchase crypto tokens with deposited cash. Cryptocurrency ATMs […]

Tech News : Microsoft Unveils ‘Loop’ Collaborative App

Microsoft has unveiled the new ‘Loop’ collaborative app which it describes as “a flexible canvas with portable components” designed for assisting with new hybrid working patterns. Background Microsoft says that the new app is part of a “reimagining” of Office, and a response to the new opportunities created by new (hybrid) working patterns that can make Office more of […]