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Great service and expertise! Highly recommend the place.
Great service and expertise! Highly recommend the place.
About 6 months ago I had User2 install SSD on my laptop. Last week my laptop crashed. I took it back to User2 for inspection. They diagnosed that the SSD they had installed was to blame. (Not their fault). They replaced it, under warranty, free of charge. They could have told me anything, but they did not, even though it cost them a substantial amount of time to effect the repair. First class. Invaluable to know that you can completely trust your local IT support. HIGHLY recommended.
Hi Walter, Thanks for your great feedback. We're here to provide an honest service and we're here to stay! Therefore your input is crucial as a customer to show us, and everybody else, how we are doing as a local business. All the best for the future if we don't see you - otherwise, see you next time!Best regards, User2
Listened to issues with my wife's laptop, suggested a solution and quoted the costs. Returned two days later, as promised. Now works better than when first purchased. Thank you.
Hi Saintmm, Glad you got the issues resolved and wow what a result! Really happy you got the result you were looking for. Kind Regards,User2
Very impressed with the service here, the guys were really helpful in fixing and upgrading an old and dying laptop... They talked me through the various options and were upfront about pricing. I received regular phone updates from them during the process and once my laptop was ready for collection.They even removed an old sticky label mark from the top of my machine, as a bonus! Great personal, friendly service and good value.
Hi Fran!Thanks for the great feedback and review of our services. You were a lovely customer to deal with and we hope to see you again soon (hopefully for a purchase rather than a repair!)All the best,User2
Straightforward and knowledgeable staff, solved my issue quickly and answered my questions. I had a simple issue, but decided to get my laptop cleaned properly as it often runs hot. Thanks mike
Hi Jack, Thanks for the great review! Glad we could go the extra mile to help. On behalf of Mike and everyone else at User2 we thank you for your custom. Kind regards,User2