On Site Repairs in Edinburgh and Lothians

On Site Repair Services

We understand that in certain circumstances it can be troublesome to take your PC or system into one our stores. That is why we can come directly to you with our on site PC repair service!

User2 have been providing on site repair and support solutions to home and business customers throughout the Edinburgh area, Lothians, Fife, Borders and Central Scotland for over 17 years. Our engineers are qualified up to Microsoft certification and we are a member of the Technology Channels Association to assure you of a quality service.

As well as network and broadband related problems, We service Laptops, PC’s, Macs, Servers, Printers and other peripherals such as till and EPOS systems on site.


The most common home and business on site repairs we offer:

• Installation and setting up a new PC , laptop or MAC
• Setting up a new printer or scanner
• Troubleshooting and fixing internet connection problems
• Setting up new routers and home hubs
• Installing and configuring wired and wireless networks
• Server installations, repairs and maintenance
• Firewall installations and internet security solutions

Sometimes a problem can’t be fixed onsite, in this instance we also offer our collection and delivery service. We can pick up your system, take it back to one of our workshops and return it right to your doorstep!

Get in touch with us now to find out how we can help!

Email: shop@user2.net or Telephone (0131) 662 9955.

Our Main Services

  • In Store Repair
    Drop off your computer for repairs and upgrades to any of our stores
  • On Site Repair
    Home or business, we can come to you! Collection and delivery service available
  • Remote Repair
    In some cases we can carry out a repair by remotely connecting to your computer
  • Business Services
    Hosted Exchange email, Anti Spam, Data Backup, and other services.
  • Rentals
    PCs, laptops, monitors and other hardware available for rental
  • iPad/iPhone repair
    Bring your faulty ipad or iphone and we'll fix it in no time.
  • Macbook repair
    Drop of your Macbook for a repair or upgrade in any of our stores.
  • Laptop repair
    Bring your Laptop for a repair or upgrade and our engineers will offer you the best solution.
  • PC repair
    Pc repairs or upgrades. Our engineers will provide the best solution along with free advice for your PC.